Privacy Policy for HoodsportWA.com
1. Introduction
At HoodsportWA.com (“we,” “us,” or “our”), protecting your privacy and safeguarding your personal information is of the utmost importance. We are committed to upholding the principles of data protection and privacy in compliance with applicable global regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our website or services.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all visitors, users, and others who access or use our website, https://www.hoodsportwa.com (“the Site”). For the purposes of the GDPR, the data controller responsible for your personal data is HoodsportWA.com, and we may be contacted directly at [email protected]. This policy governs our data collection practices and describes your rights regarding your personal data.
3. Categories of Data Processed
We collect and process the following categories of personal data:
a. Usage Data
Includes information such as your IP address, browser type, operating system, referral URLs, page views, duration of visits, and site navigation paths. This data helps us understand how users interact with the Site.
b. Account Data
Information provided when you create an account, including your name, email address, postal address, phone number, and login credentials.
c. Profile Data
Preferences, feedback, purchase history, and behavioral insights derived from your interactions with our services.
d. Communication Data
Includes records of customer service requests, email correspondence, and other communications you initiate with us.
e. Technical Data
Details related to the devices you use to access the Site such as device type, browser settings, system configuration, and regional/time zone settings.
f. Transaction Data
Includes data related to purchases and payments, such as billing details, delivery information, and transaction history.
g. Preference Data
Marketing subscriptions, consent records, survey answers, customer interest profiles, and other choices related to promotional communications.
4. Legal Bases for Processing
We process your personal data based on one or more of the following legal grounds:
– Consent: Where you have explicitly consented to the processing of your data.
– Contract Performance: When processing is required to fulfill a contract with you, such as fulfilling an order.
– Legitimate Interests: For purposes such as improving services, detecting fraud, and securing our platform, provided your rights and freedoms are not overridden.
– Legal Obligation: When processing is necessary for compliance with legal obligations.
5. Your Rights
In accordance with the GDPR and applicable data laws, you have the following rights:
– Access: Request access to your personal data held by us.
– Rectification: Request correction of inaccurate or incomplete personal data.
– Erasure: Request deletion of personal data, subject to legal and contractual retention obligations.
– Restriction: Request restriction of processing where data accuracy or legality is in question.
– Portability: Request to receive your data in a structured, commonly used format and to have it transferred to another controller.
To exercise these rights, contact us at [email protected]. We will respond to your request in accordance with applicable law.
6. Security Measures
We implement a range of administrative, technical, and organizational measures to safeguard your personal information, including:
– Data encryption during transmission and storage
– Role-based access controls and authentication protocols
– Regular data backups and disaster recovery procedures
– Employee training in data protection and privacy best practices
These measures are designed to maintain the confidentiality, integrity, and availability of your data.
7. International Transfers
Where your personal data is transferred outside of your jurisdiction (including to countries that may not offer the same level of protection), we implement standard contractual clauses and ensure adequate safeguards are in place to maintain compliance with GDPR and other regional data transfer requirements.
8. Data Retention
We retain personal data for no longer than necessary to fulfill the purposes outlined in this Privacy Policy, as follows:
– Account and Profile Data: retained for the duration of your account and for up to 2 years after account closure.
– Communication and Support Data: retained for up to 24 months post last interaction.
– Transaction Data: retained for 7 years for fiscal compliance and fraud prevention.
– Usage and Technical Data: retained for 12 months.
– Preference Data: retained until consent is withdrawn or updated.
Once data is no longer necessary, we securely dispose of it in accordance with our data disposal procedures.
9. Cookie Policy
Our Site uses cookies and similar tracking technologies for various purposes:
– Essential Cookies: Necessary for core Site functionality and security.
– Functional Cookies: Enable enhanced functionality and personalization.
– Analytics Cookies: Help us understand how the Site is used and perform user experience optimization.
– Performance Cookies: Monitor Site performance metrics for stability and availability improvements.
10. Cookie Management and Compliance
Under GDPR and CCPA, you have the right to manage your cookie preferences at any time. Upon visiting HoodsportWA.com, you will be presented with a cookie consent banner, which allows you to opt-in or adjust your cookie settings by category. You may also modify your browser settings to reject some or all cookies; however, doing so may impact your experience on the Site.
11. Special Protections for Children
Our services are not targeted to or intended for use by children under the age of 13. We do not knowingly collect or process personal data from children. If we become aware that a child has provided us with personal data without verified parental consent, we will take immediate steps to remove such data. Parents or guardians who believe their child may have provided data should contact us at [email protected].
12. Policy Updates and User Notifications
We reserve the right to update this Privacy Policy as required to reflect changes in our practices, technologies, legal obligations, or other operational requirements. Where such changes are material, we will notify users through the Site, via email, or by other appropriate means. Continued use of the Site after such changes constitutes acknowledgment and acceptance of the updated policy.
13. Contact
If you have any questions, comments, or concerns regarding this Privacy Policy or our data practices, you may contact us at:
Email: [email protected]
Website: https://www.hoodsportwa.com
We are committed to resolving any privacy-related concerns in a timely and transparent manner.
—
This Privacy Policy is designed to ensure compliance with applicable data privacy laws, including the GDPR and CCPA. For concerns about how your personal data is collected, used, or shared, please contact us directly.